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Offline metrics improved, but the online A/B shows no business lift. How do you explain the gap, and what do you do?

The maturity exam of production ML: a model that's better on paper and worthless in production. Five distinct causes, the funnel diagnostic that separates them, and when the right call is don't ship.

Updated Aug 2026 · Grounded in real Forward Deployed Engineer interview loops and written to a senior-engineer editorial bar.

The maturity exam of production ML: a model that's better on paper and worthless in production. Five distinct causes, the funnel diagnostic that separates them, and when the right call is don't ship.

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