canary

Launch is the starting line. The staff-level capstone: how production traffic becomes eval cases, prompts ship like code, and a model deprecation becomes a Tuesday instead of an incident.

Offline wins don't justify big-bang swaps, models fail in ways staging never shows. The shadow → canary → ramp playbook, what to compare at each stage, and the rollback discipline that keeps customer trust.

Reported from Capital One ML loops, and the symmetric 'both have pros and cons' answer fails it. Why model failures being statistical makes canary the default, the two cases where blue-green wins, and the entity-randomization detail that survives follow-ups.

Two hard numbers in the contract: 95% accuracy and $0.50 per resolution. The job is an eval and rollout system that proves both hold on real traffic before you scale, with rollback triggers wired to the same numbers.