Decagon LLM & GenAI Fundamentals interview questions

A 6% word error rate is a good number that measures the wrong thing. Per-digit accuracy of 98% loses 18% of ten-digit account numbers, and no aggregate metric contains that. Talking over callers is a turn-taking problem, not a model problem, and it has its own metrics too.

Word error rate is the number every vendor quotes and the one that predicts the least. The offline suite is built from confirmed real calls with noise and codecs applied, scored on entity accuracy, tail latency and false interruptions. Production adds what a recording cannot simulate: real callers and the reopen rate.

The cheap swap is not a model swap. The prompt becomes atomic typed questions, the parsed label becomes a distribution with a confidence, and the release gate becomes a per-version threshold sweep on the customer's own labeled tickets.

The warm-up that quietly filters out candidates who only know LLMs as a magic API. Nail the two-phase inference picture and you set up every later answer about latency, cost, and hallucinations.

Everyone can define it; few candidates know why 'advertised context' and 'usable context' aren't the same thing. The cost, latency, and attention caveats that make this answer stand out.

Modern LLMs share one architectural skeleton. Learn the five components and you can read almost any model card cold, plus the single distinction that proves to an interviewer you actually understand it rather than the buzzwords.

Every FDE will face an angry customer asking this. The mechanistic explanation interviewers want (why hallucination is the default behavior, not a bug) plus the framing that defuses customer escalations.

Tokens drive your customer's bill, their latency, and the weird failures like botched arithmetic. The rough numbers every FDE should rattle off, plus the trap answers interviewers listen for.

A deceptively simple sampling question with one trap (does temperature 0 fix hallucinations?) and one senior move interviewers reward. Know which workflows want zero.

The concept underneath every RAG system you'll ever deploy. How to explain vectors, cosine similarity, and the one limitation of embeddings that costs real deployments accuracy.

A classic metrics question with a domain twist. The answer isn't 'recall'; it's a cost-of-errors argument plus a threshold strategy, and interviewers grade the reasoning, not the metric you pick.

Anyone can list mitigations; the question is really about costs: latency, dollars, and lost recall. The three-layer answer with honest price tags that AI-lab interviewers score highest.

The same operation scores attention and ranks your RAG results. Knowing exactly what the dot product measures, and when its magnitude term quietly breaks your retrieval, is what separates a working pipeline from a mysteriously bad one.

JSON mode, strict schemas, constrained decoding, validate-and-retry: the escalation ladder for structured output, plus the catch nobody mentions: schema-valid can still be factually wrong.

TTFT vs tokens-per-second, the output-length lever everyone forgets, and why streaming is the highest-ROI fix that changes no latency at all. The five-lever answer with real numbers.

The single most-reported FDE conceptual question across every AI lab. Interviewers don't want definitions; they want the decision framework, the cost math, and the recommendation order that reads senior.

The data-volume thresholds, the break-even math, and the regression-prevention checklist that turn 'just fine-tune it' into a defensible engineering decision. Includes the crossover rule interviewers listen for.

Why a raw base model answers your question with three more questions, what RLHF actually buys, and the niche cases where customers should pick base. A tidy answer most candidates fumble.