crisis

The nightmare scenario every agent deployment signs up for. Interviewers grade the first hour hardest, containment before diagnosis, honoring the invented policy, and who you call in what order.

A board isn't an engineering audience and the postmortem they want isn't the one you'd write for your team. Lead with the wrong thing and you confirm their fear that this is unmanageable. Here's the board-grade structure, blameless but accountable, that restores confidence.