scoping

Everyone spots that the customer records need resolving. The failure that actually sinks this project is quieter: the word fraud means three different things in the three datasets, so the union of their labels trains a model that is confidently wrong.

Undefined success is how pilots die in 'one more month' purgatory. Here's the facilitation script that converts 'it should just be good' into numbers, baselines, and a decision date the customer owns.

The first use case decides the whole account, pick a flashy-but-doomed one and there's no second. Here's the value × feasibility × data-readiness workshop that strong FDEs run, hour by hour.