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AI Incident Response

An AI incident is not a normal outage: the system is usually up, and the failure is that it produced something harmful, leaked something, or acted when it should not have. That changes the first move, because you cannot roll back an answer someone already read or an action already taken in the customer's system.

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RELATED CONCEPTS

Observability for AI Systems Guardrails Audit Trails and Traceability Agentic Evals: Grading the Trajectory, Not the Answer RBAC, ABAC and Identity at Runtime for Agents

LESSONS THAT TEACH THIS

Foundations of Forward Deployed EngineeringPick a number you would be willing to be woken up for14 min→Hard DeploymentsRunning an incident where every action needs somebody else's hands17 min→

PRACTICE THIS IN REAL QUESTIONS

RAG & Agent System DesignWhen is an agent the wrong answer? Argue against building one.→AI Security, Privacy & GovernanceWalk me through the OWASP LLM Top 10, which two risks would you prioritize for an enterprise agent deployment?→System Design & Production EngineeringIt's Friday evening at a customer site and they want a hotfix shipped now. How do you do it safely, and when do you refuse?→AI Security, Privacy & GovernanceWhat is 'excessive agency' in an agentic system, and what controls actually limit it?→System Design & Production EngineeringIt's 9am Monday and p99 latency is 10x normal. Walk me through your first 30 minutes.→AI Security, Privacy & GovernanceExplain MITRE ATLAS. How would you map an observed attack on an AI system to its tactics and techniques?→